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Author Topic: Refunded item, now what?  (Read 1354 times)
ApplianceJunk
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« on: September 08, 2009, 12:07:45 pm »
I had someone from the UK order a part from our store.

Being we don't ship to the UK I refunded the paypal.

This changed the order payment status to, Refunded.

Even with the payment status changed to refunded the item was still listed at "Items waiting to be shipped:1".

I then went to the order detail page and clicked on compleated, or something like that.

Now the payment status shows "Completed" instead of "Refunded", but it's still shows the item as waiting to be shipped.

What is the correct way to handle items in our store were a refund has been sent?
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« Reply #1 on: September 09, 2009, 08:03:48 pm »
Will see what I can do this weekend maybe an option to make sure items are all marked as shipped
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ApplianceJunk
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« Reply #2 on: September 09, 2009, 08:06:29 pm »
Cool, thanks.
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