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Author Topic: Where are the instructions?  (Read 6578 times)
Wegg
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« on: September 04, 2009, 02:44:27 pm »

I just purchased and installed Newsletter Pro and I am. . . lost.  :-(  SMF Store was much more intuitive in terms of me just being able to poke around and figure out how everything works.  Is there a "Getting started" guide out there?

How do you send a newsletter out to all the members on your forum?
Where is this fancy/nice editor that I see on the images?

Help!
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SMFHacks
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« Reply #1 on: September 04, 2009, 06:38:58 pm »

To send a campaign same interface as before visit Admin -> News and newsletters -> Newsletters

Then to view your stats after you launch a campaign go to Admin -> Newsletter Pro
You can click on reports tabs to see clicks, views, and optouts statistics.
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Wegg
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« Reply #2 on: September 05, 2009, 02:52:26 pm »

What about the fancy message creation interface?  Right now I appear to just have the standard one and. . . it won't be enough to make what I'm wanting to make.  ie.  images, tables,
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SMFHacks
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« Reply #3 on: September 05, 2009, 04:51:22 pm »

It should be on that page. If not check under your forum root directory make sure there is a "tiny_mce" directory
Open that directory and make sure the files are there.
If not grab the tiny_mce directory from the Newsletter Pro zip and then upload that to your root directory of the forum.
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Wegg
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« Reply #4 on: September 07, 2009, 10:27:22 am »

That was the problem.  No tiny_mce

So I just create the newsletter in there and sends it and it tracks everything else?  I don't have to put any special code in or anything like that?
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SMFHacks
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« Reply #5 on: September 07, 2009, 12:15:18 pm »

Correct. The system automatically adds the view tracking code, optout link, and converts links into tracking links.
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Wegg
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« Reply #6 on: September 07, 2009, 08:42:39 pm »

The TinyMCE editor makes stuff that looks great in Firefox but horrible in IE.  So I went into another HTML editor (Nvu) and fixed it all so it looks good in both IE, Firefox, Chrome etc. . . but when I paste the HTML code back into TinyMCE it wrecks it.  :-(  Will the view tracking stuff still work if I don't have TinyMCE installed?
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Wegg
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« Reply #7 on: September 07, 2009, 08:48:01 pm »

http://setuptab.com/Newsletter/1/Newsletter1.html   <-- This is what I'd like to have my newsletter look like.  Not getting anything close to that in my tests.   Huh
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SMFHacks
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« Reply #8 on: September 07, 2009, 09:38:48 pm »

It depends a lot on each email client. Gmail will display it differently, than yahoo, then hotmail, then outlook. Each one support some style elements, css elements. Standard html elements work the best. CSS support is hit or miss.

Example chart showing which mail clients support what CSS element
http://www.campaignmonitor.com/css/
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Wegg
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« Reply #9 on: September 07, 2009, 09:39:54 pm »

Well. . . this is a bit frustrating.  Just found out that gmail blocks all images. . . till the user says its ok from this e-mail.  THEN when they click ok it goes and blocks background images!  My newsletter looks like poo for Gmail users.  Same for Hotmail.  Yahoo ignores my font color so now I have Black on black. . .

How do you guys deal with all this!?!
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SMFHacks
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« Reply #10 on: September 07, 2009, 10:01:50 pm »

That is one of the pains of designing a good message since there is no standard and each client has there own set of rules.

The best suggestion is a mix of graphics and text. And make sure your message still looks fine with images displayed. Make sure the graphics have an alt tag incase images are disabled so they can still see text description of the image.

You can include notes such as please add me to the address book that may help display images in some clients.

Other ideas is have a landing page for someone to view the message in full.
Such as a view as webpage link near the top of the message.
"If message is not displayed properly please click here to view a full message" then link it to the html document.

Another tip find a newsletter that looks good in your inbox and try to copy some of the elements/techniques that make it look good.
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Wegg
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« Reply #11 on: September 08, 2009, 01:38:19 am »

How can I have 90 clicks but 0 views in the Reports?
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ApplianceJunk
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« Reply #12 on: September 08, 2009, 05:24:33 am »

How can I have 90 clicks but 0 views in the Reports?

Maybe after they clicked it they closed there eye's?

j/k Smiley
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Wegg
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« Reply #13 on: September 08, 2009, 11:36:19 am »

he he.

Good one.  :-)

So now I have 223 clicks.  And no Views.  Pretty sure something is wrong.  :-(
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SMFHacks
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« Reply #14 on: September 08, 2009, 11:40:13 am »

I had a test user at your site and I did get a copy of the message so that was good. Message looks great in gmail. I did notice no view tracking/unsubscribe was attached to that message so will need to look at what caused that.
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