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Newsletter Pro => Support => Topic started by: Rafferty on June 08, 2008, 08:02:57 pm

Title: Newsletters Showing Source Code?
Post by: Rafferty on June 08, 2008, 08:02:57 pm

Hacks, I just sent out my first full newsletter to all my members. heres the thing, I have half the members reporting the newsletter looking perfect and the other half reporting that no graphics are showing or that source code is being displayed. I have attached a screenshot one member sent me. Is this a problem with the newsletter, individual Email browsers or the way I've constructed it?

Title: Re: Newsletters Showing Source Code?
Post by: SMFHacks on June 08, 2008, 08:43:23 pm

That sourcecode looks like the newsletter was written in word or another microsoft product some email clients may not format it correctly and also depends on the browser if it supports those elements.
Here is a link if you are using css on what is supported by what email client
http://www.campaignmonitor.com/blog/archives/2007/04/a_guide_to_css_support_in_emai_2.html

General rule using simple tags and elements in email for best support.


Graphics may vary depending on where the newsletter ends up either their inbox, junk folder or bulk folder. Some email systems such as gmail requires that you click a link in order to display images.

I would suggest either near the top of newsletter add a link to the full version on a webpage of the newsletter. Or suggest that if images disabled ask them to enable images in their email.

Title: Re: Newsletters Showing Source Code?
Post by: Rafferty on June 11, 2008, 12:51:31 am

Thanks Mate, appreciate your explanation