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SMF Gallery Pro => Support => Feature Requests => Topic started by: j3cubcapt on January 20, 2011, 10:03:16 pm

Title: Broken image links
Post by: j3cubcapt on January 20, 2011, 10:03:16 pm

I had Gallery Pro installed, and then let the license expire. I moved to a new server and now I have purchased a new license. When Installed I have the albums but now pics.
www.j3-cub.com    PM for Admin access.

May I ask for some help?

Will

Title: Re: Broken image links
Post by: SMFHacks on January 20, 2011, 10:11:42 pm

Check your gallerly settings.

Your gallery path and gallery url may have changed.

Check your gallery url is of the format http://www.yoursite.com/gallery/
And gallery path should match your smf sources path under Server settings of the form /yoursite.com/gallery/

Title: Re: Broken image links
Post by: j3cubcapt on January 21, 2011, 01:50:04 pm

I think these are correct ???

Title: Re: Broken image links
Post by: SMFHacks on January 21, 2011, 01:59:00 pm

Both look right to me. Other thing to check would be permissions on the gallery folder any of the subfolders inside it.

Title: Re: Broken image links
Post by: j3cubcapt on January 21, 2011, 02:07:06 pm

I did ensure that they were 777. I have to admit, that I did have SMF gallery Pro installed and then moved to a new webhost and maybe the pic themselves got left.

Where would I find that folder containing the pics from before?

PS, I paid full price for the new Pro license, only to find that I could have renewed for half price. Oh well great mod and good support!

Will

Title: Re: Broken image links
Post by: SMFHacks on January 21, 2011, 02:09:15 pm

You can send me pm with admin account.
Is the issue you can't view old pictures? Or newly uploaded pictures are not visible.

Title: Re: Broken image links
Post by: j3cubcapt on January 21, 2011, 03:35:51 pm

PM sent, new pics OK, old ones not so a problem on my end I guess. Suggestions?

Will

Title: Re: Broken image links
Post by: SMFHacks on January 21, 2011, 03:56:22 pm

Took a look when I tried to view those pictures it said file did not exist. Did you copy over your gallery folder completely when you moved sites?

Title: Re: Broken image links
Post by: j3cubcapt on January 21, 2011, 10:55:10 pm

No, I had the www.wjunk.com tech move the site. They may have left the pics on the old server. I can't really blame them though, I was not using pro when they moved it.

Anyway of wiping out all of the references to the old albums missing pics and just allow members to reload?

Wil

Title: Re: Broken image links
Post by: SMFHacks on January 21, 2011, 10:58:18 pm

Do you have any access to the old server or backups? I would try that first. You could wipe all old pics but would need to know the first good id of the new id pics uploaded.

Title: Re: Broken image links
Post by: j3cubcapt on January 22, 2011, 05:29:53 am

What would the path be to the old pic?

smf/gallery/ambums or something like that?

Will

Title: Re: Broken image links
Post by: SMFHacks on January 22, 2011, 09:51:01 am

It would be all files and folders in smf/gallery