SMFHacks.com

Emoji Pro => Support => Topic started by: HDB on June 24, 2018, 06:01:47 pm

Title: Emoji Pro Not Working
Post by: HDB on June 24, 2018, 06:01:47 pm

The mod loaded without issue but it does not work. I uninstalled it and installed it again and it is still not working.

No errors are being generated. The menus show and you can click on the emojis but they do not insert into the post box for a new thread, a post or a PM.

Further info. I tried on Chrome, Firefox and Safari with no luck. They all don't work.

I even logged out and logged in again and it still will not work.

Title: Re: Emoji Pro Not Working
Post by: SMFHacks on June 24, 2018, 06:14:33 pm

Can you pm me a forum login I want to take a look.

Title: Re: Emoji Pro Not Working
Post by: HDB on June 24, 2018, 06:35:31 pm

Sent you a regular member login. If you need an admin login let me know.

Just to be sure, I found no Admin CP controls added when installed. Is that supposed to be true?

Title: Re: Emoji Pro Not Working
Post by: SMFHacks on June 24, 2018, 06:37:47 pm

Quote from: HDB on June 24, 2018, 06:35:31 pm

Sent you a regular member login. If you need an admin login let me know.

Might help you can make that current account admin. I think I want to replace the .js file but I want to see what your WYSWIG settings are. I see where it is failing just want to see if this is a common issue.

Title: Re: Emoji Pro Not Working
Post by: SMFHacks on June 24, 2018, 06:55:45 pm

Should be fixed now.

Title: Re: Emoji Pro Not Working
Post by: HDB on June 24, 2018, 06:59:53 pm

I can't get it to work.

Title: Re: Emoji Pro Not Working
Post by: SMFHacks on June 24, 2018, 07:02:40 pm

You might have to do a hard refresh. I had to do that to load the new version of the script.
You can visit this page: and do a hard refresh on this script.

Title: Re: Emoji Pro Not Working
Post by: HDB on June 24, 2018, 07:07:41 pm

I have logged out and removed history and did your above link and nothing happened. Still not working.

Title: Re: Emoji Pro Not Working
Post by: SMFHacks on June 24, 2018, 07:09:01 pm

What browser are you using?  I tested with firefox

Title: Re: Emoji Pro Not Working
Post by: HDB on June 24, 2018, 07:10:13 pm

Tried it in Chrome and Safari.

I will try Firefox

Title: Re: Emoji Pro Not Working
Post by: SMFHacks on June 24, 2018, 07:13:31 pm

Tried in chrome working on my test.

Title: Re: Emoji Pro Not Working
Post by: HDB on June 24, 2018, 07:17:16 pm

Safari, Chrome and Firefox were all tested. None of them are working.

I use a WAF from Sucuri with a CDN. Maybe I need to dump the cache in that. I will do that and let you know.

Title: Re: Emoji Pro Not Working
Post by: HDB on June 24, 2018, 07:27:53 pm

Works now. Not exactly sure why but it works. Maybe the WAF CDN cache clearing did the trick or I ran the link to the above hard refresh script page again.

Should the above link to the hard refresh script be deleted? Is that a link that should not be in public?

Title: Re: Emoji Pro Not Working
Post by: SMFHacks on June 24, 2018, 07:36:54 pm

Removed glad it works now. Yes caching is tricky at times.

Title: Re: Emoji Pro Not Working
Post by: HDB on June 26, 2018, 08:05:50 pm

As it has always been the support that SMFHacks provides is 1st Class.

I use numerous mods that SMFHacks has to offer and highly recommend them.

Thank you for the great mods and great support.