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Messages - Michael Vail

Pages: [1] 2 3 ... 5
1
Just thought I'd share the latest on this. I'm totally baffled and now I'm thinking it's either a Paypal issue or perhaps and issue with our hosting company.

I uninstalled the store software again and owngraded SMF to SMF 2.1.2.  Reinstalled the Store 5.0beta-1 then ran a test of a paid item.- NO CHANGE

I then uninstalled the Store software, re-ran the SMF 2.1.3 patch, reinstalled the store, and tried a paid item test. NO CHANGE.

Lastly, I installed a totally new test forum of SMF 2.1.3 with a completely new DB. I installed no plugins except Store5.0beta1 and created two test products, 1 Paid and 1 Free. Ran a tst with the Pais Test item - NO CHANGE!!!!!!! I'm ready to kill myself! If has to be somethign with the host or Paypal right??? I'm leanign toward Paypal becasue the sandbox traffic came through but not the regular Paypal purchase traffic.

Any more thoughts before I give up???

2
I dunno man. I'm stumped. I completely removed the latest version again and installed the version 4.06 you sent me. No change in behavior. I also noticed that after making a paid purchase. The cart doesn't empty for the customer. It leaves whatever was purchased in the cart as though the transaction never occurred.

During a previous uninstall to upload the updated 5.0 Beta package. I went ahead and uninstalled the store software and ignored the Languages uninstall error warnings. Is there any possible way that could have led to these troubles?

I'm about to run the large upgrade for SMF 2.1.3 and see if it screwed something up. Sadly, SMF 2.1 has been a lot of trouble for me and I almost regret upgrading from SMF 2.0.

3
Thank you sir. I replied if you could take a look. Happy Saturday to you!

Mike

4
EDIT TO MY LAST MESSAGE: I just received the Payment Sent email 2 hours later so at least that's not a new problem! Unreal!

5
I uninstalled and deleted the entire store package. I deleted all the old files including the storeipn2 and storecoin files from the server after unistalling the package. The only store-related folder I left on the server was the "store" folder that contained the images and whatnot of the items I have listed for sale. I then reinstalled the store using a fresh download of the the latest store install package here on the site under the Store Download topic.

Paid transactions still fail to show in the Store Admin transaction log and only the Paypal Payment received notice is being received by the Admin.

On a side note, I just opened the store_debug.txt file and found it finally captured some data. It's didnt capture anything about my test purchases, including the one I just did tonight, but it did capture data from the sandbox test I ran from Paypal earlier. I've attached the file for your review. I have also attached the Paypal payment received message delivered to the Admin's email account. Interestingly, the test tonight also failed to provide me a payment sent email to my email when I paid for the item. That's new. Previous paypal test payments I sent showed up on yesterday's tests but not today. So bizarre.

Would you mind sending me one of the older store test packages to try and see if something in the current Store package (SMFStore5.0beta1.zip - dated November 29, 2022, 09:39:56 am) is the issue?

Thanks,
Mike

6
On it, I'll update you when I'm done. THANKS!

7
No one has adjusted our Paypal settings since I set up the store years ago. I have no reason to believe the IPN settings are not as they always have been when things were working correctly.

I went into Paypal and ran an IPN test transaction to our forum link: https://www.sonomacountydsa.org/forums/storeipn2.php and the Paypal system responded with "IPN was sent and the handshake was verified" so it appears the Paypal settings are working and Paypal is communicating with the Store as expected (see attached photo).

It appears the Store software just isn't recording the sales info Paypal is sending to it and the store probably isn't sending email notices because it doesn't know people have made paid purchases.

8
Here's a link to the storeipn2 on the site: https://www.sonomacountydsa.org/forums/storeipn2.php

All it says on the page is "Error"

The error log of the forum is clean of any store related errors. Just a bunch error from people who can't remember their stupid passwords!

Maybe I should completely remove all the files for the store from my site and reload the package from scratch? As long as doing that doesn't delete my store records and items, I can do that if you think it would help.

Thank you!

9
Also, none of the paid transactions are being stored in the transaction history of the store. Only the free transactions are. Neither the customer nor the Admins are receiving the notices of paid purchases and the transaction log doesn't contain a record of any paid purchases. The only record of paid purchases is the Paypal notice sent to the storekeeper and the customer.

10
Ok, the latest. Purchases of free items, regardless of their quantity, results in the Admin message being emailed to the Admins. Purchases where of items where the buyer pays via Paypal results in a paypal message to the Admin but no Admin emails. Tried it with a single paid purchase and purchases of multiple items at the same time.

I opened the opened the store_debug.txt file and it's empty with nothing written to it. It's writable with '777' permissions and located in the forums root directory.  Not sure why nothing is in there.

Sorry, I know this is a pain.
Mike

11
Is it one item in the shopping cart? Or many?

Usually people purchase only one thing at a time. I haven't tested it with multiple items but if you need me to I will, just let me know. As it stands now, all the tests I've run and that fail have been with a single item, free or otherwise.

Quote
Also create a text file in the root of your forum called store_debug.txt and make it writable

DONE

Quote
Open storeipn2.php
Find
Code: [Select]
define('DEBUG_STORE','0');
Change to
Code: [Select]
define('DEBUG_STORE','1');
[/quote]

DONE

Should I run some tests now?

12
Any chance you have timne to take another look at this?

Thanks in advance and sorry this has been such a hassle.

Happy New Year,
Mike

13
I spoke too soon. Purchase notifications only work for free items now. Any item that requires a payment will not send sales notices to admins.

Sorry

14
Fixed!!! Great job and many thanks good sir!

Happy Holidays to you.
Mike

15
Hi, yes. I created a free store test product for the test so donít need to use Paypal for the tests. Other than being free, itís a regular item just like any other from the store.

Whatís interesting is I am receiving the emails for the customer side, including an Admin email copy of the customerís email to the Admin. Itís just the Admin purchase notification email for that isnít working. Very odd.

Thank you for your time. Itís very much appreciated.

Pages: [1] 2 3 ... 5

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