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Author Topic: Uninstall issue and new licence no email  (Read 235 times)

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Offline landyvlad

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Uninstall issue and new licence no email
« on: August 13, 2024, 09:39:23 am »
1.
I just purchased SMF Gallery pro v10 (my licence had expired I have 9.0.8 on there at the moment which was installed Wednesday, 30 August 2023.

So, as you do, I went to uninstall the existing one prior to installing the new one.

Well, it's not happy...
[ Guests cannot view attachments ]

I am wondering if this may be connected to the issues I raised in the thread here:
https://www.smfhacks.com/index.php/topic,10443.msg46683.html#msg46683

How would I best attack this?

2.
I purchased the Pro 10 version and have been able to download the file BUT have not received any email with a licence key. Or am I reading that wrong and a key is required only for the extra $ for copyright removal?
(I didn't purchase that as I don't need that - happy to have copyright on there)

Offline SMFHacks

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Re: Uninstall issue and new licence no email
« Reply #1 on: August 13, 2024, 10:09:12 am »
1. You don't have to uninstall version 9.0 of SMF Gallery Pro. Just install version 10.0 on top.
I think this why you had the errors for language strings.

2. Looks like a renewal of an existing license. So you would not get a new license key in that case.
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Offline landyvlad

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Re: Uninstall issue and new licence no email
« Reply #2 on: August 16, 2024, 08:05:48 am »
2. OK thanks

1. Installed 10 over 9 as suggested and works.
I'll keep an eye out to confirm errors stop.
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