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Author Topic: Newsletters not sent to all members  (Read 8720 times)

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Offline DocPixel

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Newsletters not sent to all members
« on: October 19, 2008, 02:56:40 pm »
Hi Hacks,
Two times now, I've sent a newsletter and it looks like it wasn't sent to all 500+ members.

The first time, the "sent" column only showed 239, so I sent it again and "sent" showed more members the 2nd time.

And it happened again today - the "sent" column only shows 179 members. Or could it be an issue with the "sent" numbers?

I can send again, but where should I look for a solution?
Thanks,
Sarah

Offline SMFHacks

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Re: Newsletters not sent to all members
« Reply #1 on: October 19, 2008, 09:07:49 pm »
Do you see a progress button when you send a mailing? Does it complete and go to 100%?

Are there any related errors in the forum error log?
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Offline DocPixel

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Re: Newsletters not sent to all members
« Reply #2 on: October 19, 2008, 09:28:43 pm »
I did see the progress button. It was showing percentages, then refreshing itself, and one minute it was at about 85%, then it refreshed again and went back to admin. So it's hard to say if it went all the way to 100%, but probably.

Nope, nothing in the error log.


Offline DocPixel

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Re: Newsletters not sent to all members
« Reply #3 on: October 21, 2008, 06:13:14 pm »
Sorry, but bumpety bump.

Offline SMFHacks

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Re: Newsletters not sent to all members
« Reply #4 on: October 21, 2008, 07:35:16 pm »
Can't think of anything else that would cause that to happen. I have sent newsletters to a couple thousand on this forum ok.

The only thing I can think if it didn't' complete. I believe the newsletter portion of SMF sends in 20 email address chucks and on each chuck it adds it to the newsletter list on newsletter pro
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Offline DocPixel

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Re: Newsletters not sent to all members
« Reply #5 on: October 22, 2008, 12:23:33 am »
Alrighty, thanks, Hacks. Maybe I'll check with my host.

 

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