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Author Topic: Error when Unsubscribing from Newsletter  (Read 4791 times)

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Offline ke4obt

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Error when Unsubscribing from Newsletter
« on: December 08, 2008, 10:16:14 am »
To start with, I've never seen this error before this.
I did a test newsletter and e-mailed it out to see what it would look like. Had my wife and another mod be my "guinea pigs". They both said that they saw the source code in plain text. When my wife clicked the unsubscribe button in the e-mail, she got:
Quote
Database Error
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'WHERE ID_EMAIL= 2' at line 3
File: /home/content/m/i/c/mickeymaam/html/ezportal/newstracking.php
Line: 170 

Back

Fatal error: Call to undefined function Pageview_counter() in /home/content/m/i/c/mickeymaam/html/ezportal/Sources/Load.php(1804) : eval()'d code on line 509

What went wrong?? Otherwise, this seems to be working fine. I'm still working on learning all the controls, what they do and how to use them properly. Not easy when you rely on a screen reader. :)

Thanks in advance for any and all help,
Flip
Flip - KE4OBT
The Blind Ham

Blind Hams Keep The World Connected

Offline SMFHacks

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Re: Error when Unsubscribing from Newsletter
« Reply #1 on: December 08, 2008, 11:03:57 pm »
First error could occur if the report of the email campaigns was deleted or if the temporary table for the emails sent out was never created.

Code: [Select]
function Pageview_counter()
Looks to be caused by an issue with a modificatoin. Do you have a counter modification installed?

When a newsletter is sent out it requires the "Send in HTML format. (with this you can put normal HTML in the email.)" to be checked on the newsletter design page otherwise the html code will be shown.

Depending on the user's email client most email clients support html such as gmail,aol,hotmail,yahoo etc.  A few such as bellsouth only support text based I believe.
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Offline ke4obt

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Re: Error when Unsubscribing from Newsletter
« Reply #2 on: December 31, 2008, 05:54:57 am »

 8)

Problem Solved!
Thank-You very much
     Flip - KE4OBT
     The Blind Ham
Flip - KE4OBT
The Blind Ham

Blind Hams Keep The World Connected

 

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