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Author Topic: Couple of problems  (Read 10150 times)

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Offline flutter

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Couple of problems
« on: July 30, 2009, 06:01:50 pm »
Firstly I was told I could install pro over the lite version.  I did that. I didn't want to have to re upload all my downloads again.

Now I am looking for my licence in the docs that came with the package and they aren't there.  I didn't receive an email either.

I am unable to upload more than one image to a download at a time, although I am told on pre sales that I can.  

I have the images set to be 400 x 400 yet they show up as tiny thumbnails.

I thought I would be able to add more than one .zip or .rar to my downloads too and I can't.  I could actually do more with the forum posts with my downloads.

Are these fixable issues?

SMF version 1.1.10

Offline SMFHacks

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Re: Couple of problems
« Reply #1 on: July 30, 2009, 06:30:18 pm »
I can probably add most of those features. I personally did not have a time yet to respond to those questions in presales forum so you went by what the members stated.

For the license email should be in the same email that contained the download link if you did not get it we can refoward that email over.

I will be busy tonight and probably will not be able to answer any other questions till tomorrow night.
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Offline flutter

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Re: Couple of problems
« Reply #2 on: July 30, 2009, 06:54:59 pm »
Thanks for getting back to me.  I didn't get the link from an email, I'm sure I followed it throught the forum and straight on to paypal.

I would really appreciate those features.  It's a sims site I run and often times I have to upload sets in one download, but people might not want the whole thing.  Images, we need to be able to upload up to six for each download with different views.

There's no major rush for these, I'll just be happy if you can do them.  I was thinking it wasn't working properly because he was saying I could do it and  knew I couldn't.

I need to be able to have 400 x 400 images on my actual download page but for the thumb to show up as a category pic.


Thank you
« Last Edit: July 31, 2009, 03:23:27 am by flutter »

Offline flutter

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Re: Couple of problems
« Reply #3 on: July 31, 2009, 04:04:24 am »
Despite having the settings allowing all members to download, people are unable to download from the site.  How do I fix this? I will PM you a test membership with password and you can see what I mean.

There isn't a way to allow people to download, it isn't in the settings.  If you like I can attach a screenshot

*********************************
Just to update you.  I removed the pro version and the old lite version.  I reinstalled the pro version on it's own.  It still has the same settings as the old one.  How do I delete these settings?

My site is now in maintainance mode until I can solve these problems, so effectively I have no site at the moment. 

Can you help wih these issues?
« Last Edit: July 31, 2009, 07:27:44 am by flutter »

Offline SMFHacks

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Re: Couple of problems
« Reply #4 on: July 31, 2009, 07:53:40 am »
I can check them out later tonight
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Offline SMFHacks

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Re: Couple of problems
« Reply #5 on: July 31, 2009, 10:22:31 pm »
At the moment I am not sure whats up with it. I don't have the url to the forum nor any admin login information for that site to look further. Please pm me this information so I can check out the install.
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Offline flutter

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Re: Couple of problems
« Reply #6 on: August 01, 2009, 06:25:47 am »
I've done that now, thanks

Offline flutter

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Re: Couple of problems
« Reply #7 on: August 02, 2009, 02:22:09 pm »
Will you still be able to add some of those features we talked about, they are what I wanted the system for?

Thanks for all the other help you gave me.

I also have never received the license information, even though you sent it twice, it isn't getting to me for some reason.  I know you have the right address as I get the forum emails

Offline SMFHacks

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Re: Couple of problems
« Reply #8 on: August 02, 2009, 06:46:20 pm »
Yes I can add most of those features in the next release will pm the license information.
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Offline flutter

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Re: Couple of problems
« Reply #9 on: August 03, 2009, 03:01:27 am »
when will the next release be?  It's not a whole lot of good to me right now without these things and that was my original question on this post

Offline SMFHacks

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Re: Couple of problems
« Reply #10 on: August 03, 2009, 10:17:42 am »
Do not have a planned date at this time. Currently I work on one product at a time and then move on to the next one.
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Offline flutter

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Re: Couple of problems
« Reply #11 on: August 03, 2009, 03:55:32 pm »
Maybe Ill just have to pay someone to do it then, otherwise I just wasted my money on something that doesn't do what I thought it would.  Thanks anyway but I really am sorry I bought it now to be honest

Offline Paddleducks Forum - Damien

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Re: Couple of problems
« Reply #12 on: August 03, 2009, 04:30:15 pm »
Maybe Ill just have to pay someone to do it then, otherwise I just wasted my money on something that doesn't do what I thought it would.  Thanks anyway but I really am sorry I bought it now to be honest

Patience is a virtue....


Offline flutter

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Re: Couple of problems
« Reply #13 on: August 04, 2009, 06:04:39 am »
Maybe Ill just have to pay someone to do it then, otherwise I just wasted my money on something that doesn't do what I thought it would.  Thanks anyway but I really am sorry I bought it now to be honest

Patience is a virtue....



It sure is, and misplaced advice is a fault.  I would have patiently waited for my answer originally had I not been given the wrong advice by you

 

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