Paypal error

[Vincent Volmer]

Hello SMFHacks,

We have an error in one of our downloadable products in the store. I think this is not a Store issue but we can't find the problem. Please see the attached image.

What could be the problem?
The name of the product is: Noël

Thanks for your answer!

Vincent

[SMFHacks]

It is probably due to ë in the product name which is not part of the US character set.
To fix that we need to add a characterset option
https://www.paypal.com/en_US/ebook/PP_WebsitePaymentsStandard_IntegrationGuide/formbasics.html

[Vincent Volmer]

Hello, thanks for your quick response!

We changed the 'ë' into 'e' and all is working fine.

It is probably due to ë in the product name which is not part of the US character set.
To fix that we need to add a characterset option

Oh, oke. Is this something you have to add or need I add that myself? If so, how?