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Author Topic: Strange 'problem'  (Read 5863 times)

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Offline Vincent Volmer

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Strange 'problem'
« on: November 22, 2009, 10:29:36 am »
Hello SMF hacks,

Some of our members see an error when submitting there email address for a maillist. When I click (submit) it as admin or a regular member I don't see this error. this is what they see:

Code: [Select]
The website cannot display the page
 HTTP 500
   Most likely causes:
•The website is under maintenance.
•The website has a programming error.
 
   What you can try:
     Refresh the page.
 
     Go back to the previous page.
 
     More information

I'm using the script which is created by NewsletterPro

So, I can add myself to the maillist as admin or as regular member without any problem.

Thanks for your answer!

Vincent

Offline Vincent Volmer

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Re: Strange 'problem'
« Reply #1 on: November 28, 2009, 10:06:46 am »
Hello mr SMFHacks,

I know this is a strange problem and probably not a NewsletterPro issue but do you have an idea what could case this error at some of the members?

Thanks for your answer,
Vincent.

Offline SMFHacks

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Re: Strange 'problem'
« Reply #2 on: November 29, 2009, 09:42:23 am »
Need more information. A link to signup page. What browser the member was using and the email address they were trying to enter.
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Offline Vincent Volmer

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Re: Strange 'problem'
« Reply #3 on: November 29, 2009, 10:40:40 am »
Need more information. A link to signup page. What browser the member was using and the email address they were trying to enter.

Sorry for my incomplete question. I'll collect the information from our members and send it to you by PM.

thanks!, Vincent

 

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