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Author Topic: users getting an error 500  (Read 20083 times)

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Offline SMFHacks

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Re: users getting an error 500
« Reply #30 on: June 14, 2010, 01:08:06 pm »
I would contact your host and ask them to increase php file upload limits for your site to around 32mb that should fix that issue as well.
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Offline lego

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Re: users getting an error 500
« Reply #31 on: June 21, 2010, 12:13:05 pm »
I asked my host to up the php file size to 32 but they will only go to 16. I don't really have an option of switching hosts because of the price I'm getting. Is there another way we can get this working??

Offline SMFHacks

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Re: users getting an error 500
« Reply #32 on: June 21, 2010, 07:13:59 pm »
That should fix then if the size is increased. Otherwise you might be hitting a memory limit I would try uploading files and see if it is a size issue or not.
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Offline lego

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Re: users getting an error 500
« Reply #33 on: June 25, 2010, 11:09:53 am »
Sorry for the delay... haven't had a computer for a couple moons now...

We had memory increased... php increased... storage increased....

The largest photo that can be uploaded at this time is maybe a 500kb photo. It use to work uploading some really large photos well over the 3mb and the system ran fine at the time. But since the update I can get it to work.

Please by all means log onto the forum again and try a large photo then you can see. You should still have my login information. Unless you delete your inbox a lot.

Offline SMFHacks

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Re: users getting an error 500
« Reply #34 on: June 26, 2010, 11:35:50 am »
Try renaming .htaccess forum in the root of your forum and see if that helps. Not sure what else would cause that other than memory/file limists
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Offline lego

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Re: users getting an error 500
« Reply #35 on: June 26, 2010, 12:03:14 pm »
Rename it to what? anything?

Offline SMFHacks

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Re: users getting an error 500
« Reply #36 on: June 26, 2010, 12:15:45 pm »
Yeah like backup.htaccess
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Offline lego

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Re: users getting an error 500
« Reply #37 on: June 26, 2010, 12:25:16 pm »
i actually don't have an .htaccess file.... server won't allow one to start with.

I just tried a larger photo and got that error page to show. I hit refresh... it goes back to the gallery but shows an error saying I must enter a title. I know I have entered a title.... maybe that can help you out.

Offline SMFHacks

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Re: users getting an error 500
« Reply #38 on: June 26, 2010, 12:37:48 pm »
That normally happens when you go over the file upload limit the php setting.
For the 500 errors i would check your error log usally in the control panel in cpanel and might give more details.
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Offline lego

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Re: users getting an error 500
« Reply #39 on: June 26, 2010, 01:42:09 pm »
I have lots of errors on a favicon.ico

would that cause this to give an error? It says it isn't there... checked the path and no there isn't one there. Is there suppose to be one?

I posted my log... but I have no idea what some errors mean... I'm not that smart ;) I know the htaccess errors are because I tried that file .htaccess but other than that no idea on the rest.

 

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