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Author Topic: Users feel ripped off  (Read 2380 times)

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Offline prestigehackers

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Users feel ripped off
« on: August 01, 2010, 06:03:34 pm »
some of my users have been buying the credits to post. after that there are a bunch of people going through and clicking buy noiw and making it go all the way to the paypal checkout but then backing out of the payment. Is there anyway to stop this from happening and if it does happen like make it auto issue the seller a new credit to repost. or make it so that the site can tell if the payment was cleared and if not allow the seller to click renew post?

Anything that could help my users on this would be great

Offline SMFHacks

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Re: Users feel ripped off
« Reply #1 on: August 01, 2010, 08:20:22 pm »
Not sure if I understand. So are they going to make a payment then just leave? Do you want to allow them to make the post but then pay for it?
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Offline prestigehackers

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Re: Users feel ripped off
« Reply #2 on: August 02, 2010, 06:36:17 pm »
no basically the users are paying me to post in my classifieds section. after they post it a member goes in and clicks buy now it takes that person to paypal to make the payment... instead of making the payment the person closes out there browser... now the person who payed to post it just lost out on there money.. and they feel as if they are ripped off due to it.

Offline SMFHacks

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Re: Users feel ripped off
« Reply #3 on: August 02, 2010, 06:43:57 pm »
I see what you are saying but it is not possible to do.
You want the classifieds to check if payment was received by the poster but with paypal we can not do that.

I could instead add like a repost option if payment fails.
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Offline prestigehackers

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Re: Users feel ripped off
« Reply #4 on: August 02, 2010, 06:54:23 pm »
yes that would be a great feature that should stop them from feeling that way

 

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