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Author Topic: 404-attachment not found  (Read 11332 times)

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Offline madi

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404-attachment not found
« on: October 16, 2010, 08:31:39 am »
Hi there,

I have one problem. I installed download system pro almost one year. Two weeks ago , i changed my forum to another server. After that , i remanaged the download links , download folders, filesize ,etc.

I can upload file and can see file size

12   (None)   0   1   588.34kB   Today  at 10:34:36 PM

But after clicking Download button,

404- Attachment not found


Offline SMFHacks

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Re: 404-attachment not found
« Reply #1 on: October 16, 2010, 10:02:18 am »
I would check under Download Configuration -> Settings that your downloads path is correct.

It should be similar to your Sources Path under Server Setttings except with downloads/ instead
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Offline madi

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Re: 404-attachment not found
« Reply #2 on: October 16, 2010, 10:40:29 am »
I would check under Download Configuration -> Settings that your downloads path is correct.

It should be similar to your Sources Path under Server Setttings except with downloads/ instead

Downloads path is correct and similar Sources path.

Offline SMFHacks

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Re: 404-attachment not found
« Reply #3 on: October 16, 2010, 10:42:44 am »
Can you post what path that you are using?
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Offline madi

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Re: 404-attachment not found
« Reply #4 on: October 16, 2010, 10:53:15 am »
/home/?????/public_html/community/Sources

/home/?????/public_html/community/downloads/


http://www.mysite.com/community/downloads/

Offline SMFHacks

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Re: 404-attachment not found
« Reply #5 on: October 16, 2010, 10:55:48 am »
That is the right format. Are you able to add attachments to your forum without issue? If so I would compare the attachments path to your downloads path.

Lastly I would recheck permissions on the downloads folder/check your forum's error log for related issues.
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Offline madi

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Re: 404-attachment not found
« Reply #6 on: October 16, 2010, 11:13:41 am »
downloads folder is 0777

Error log is empty

Offline SMFHacks

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Re: 404-attachment not found
« Reply #7 on: October 16, 2010, 11:17:57 am »
Are you able to add attachments to a topic?
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Offline madi

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Re: 404-attachment not found
« Reply #8 on: October 16, 2010, 11:21:10 am »
what attachment

Offline SMFHacks

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Re: 404-attachment not found
« Reply #9 on: October 16, 2010, 11:27:15 am »
Just add an attachment to any post on your forum to see it that works and you are abe to download the files.
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Offline madi

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Re: 404-attachment not found
« Reply #10 on: October 16, 2010, 11:30:06 am »
Yes i can attach and redownload again. I tested

Offline SMFHacks

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Re: 404-attachment not found
« Reply #11 on: October 16, 2010, 11:34:53 am »
Now i would compare your attachments path under Attachments and avatar settings with your downloads path.
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Offline madi

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Re: 404-attachment not found
« Reply #12 on: October 16, 2010, 11:37:36 am »
attachment path is

/home/?????/public_html/community/attachments


Offline SMFHacks

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Re: 404-attachment not found
« Reply #13 on: October 16, 2010, 11:52:32 am »
Do you have "Enable multiple folders for downloads storage" if so I would check the permissions of your sub folders in your downloads folder such as 0 1 2 3 etc

Try disabling that setting if you have it enabled then readd a download to the download system.
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Offline madi

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Re: 404-attachment not found
« Reply #14 on: October 16, 2010, 12:01:15 pm »
Do you have "Enable multiple folders for downloads storage" if so I would check the permissions of your sub folders in your downloads folder such as 0 1 2 3 etc

Try disabling that setting if you have it enabled then readd a download to the download system.

I disabled multiple folders for downloads storage and it is working again. But I want to enable this setting.

Thanks for your supporting

 

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