Facebook  Twitter 

SMFHacks.com

+- +-

SMFHacks.com

+- User Information

Welcome, Guest.
Please login or register.
 
 
 
Forgot your password?

+- Forum Stats

Members
Total Members: 12384
Latest: MildredGarrido
New This Month: 8
New This Week: 0
New Today: 0
Stats
Total Posts: 39888
Total Topics: 7022
Most Online Today: 112
Most Online Ever: 2482
(April 09, 2011, 07:02:45 pm)
Users Online
Members: 0
Guests: 34
Total: 34

Author Topic: This product has been hidden. No one can see this product listing...  (Read 4634 times)

0 Members and 1 Guest are viewing this topic.

Offline Xtreme4U2NV

  • Jr. Member
  • **
  • Posts: 67
    • View Profile
For some reason, out of the blue, my store did this

"This product has been hidden. No one can see this product listing. Existing customers for this product can still see their orders."

I only have two items in my store, and when I click on either, that is written in red at the top.  Also, both items had two customer fields, both of which have disappeared.

Your thoughts?

Offline SMFHacks

  • Administrator
  • Hero Member
  • *****
  • Posts: 14953
    • View Profile
Re: This product has been hidden. No one can see this product listing...
« Reply #1 on: July 07, 2011, 11:42:30 am »
At the bottom of the view product page for the product there is a link called "[Hide Product]" when clicked will hide the product from customers.
To reshow it click on the Show Product link and it will be restored.
Get your Forum Ranked! at https://www.forumrankings.net - find out how your forum compares with others!

Like What I do? Support me at https://www.patreon.com/vbgamer45/

Offline Xtreme4U2NV

  • Jr. Member
  • **
  • Posts: 67
    • View Profile
Re: This product has been hidden. No one can see this product listing...
« Reply #2 on: July 07, 2011, 04:31:57 pm »
At the bottom of the view product page for the product there is a link called "[Hide Product]" when clicked will hide the product from customers.
To reshow it click on the Show Product link and it will be restored.

Excellent, thank you.

Only thing is now, the two custom fields they each had have disappeared.

Here is a breakdown of what happened, which I think lead to this;

- originally I put the wrong paypal address, I had .ca instead of .com like it should have been.  So people were trying to pay blahblah@gmail.CA, not blahblah@gmail.COM
- two people tried to purchase items under wrong address, it would say processing but never went anywhere
- realized my mistake, changed the paypal address
- asked the two people to cancel their transactions and redo
- purchases worked
- today, for some reason, the payments were confirmed from their two first attempts, and once that happened, my two product went hidden, and their two custom fields disappeared.

And here we are now

Offline SMFHacks

  • Administrator
  • Hero Member
  • *****
  • Posts: 14953
    • View Profile
Re: This product has been hidden. No one can see this product listing...
« Reply #3 on: July 09, 2011, 11:00:12 am »
Hmm strange. The only way for a product to be hidden is if the togglehidden link is clicked and that is an admin level permission do you have any other admins?
Same for custom fields the only way for those to disappear is if they were deleted from the product.

You can check if they still exist for a product by doing the following query:
SELECT * FROM store_item_custom_field WHERE ID_ITEM = IDOFPRODUCTHERE

Replace IDOFPRODUCTHERE in the above statement with the product id.
Get your Forum Ranked! at https://www.forumrankings.net - find out how your forum compares with others!

Like What I do? Support me at https://www.patreon.com/vbgamer45/

Offline Xtreme4U2NV

  • Jr. Member
  • **
  • Posts: 67
    • View Profile
Re: This product has been hidden. No one can see this product listing...
« Reply #4 on: July 09, 2011, 05:59:00 pm »
I have recreated the custom fields before I saw this post.

 

Related Topics

  Subject / Started by Replies Last post
3 Replies
5337 Views
Last post August 04, 2007, 07:43:05 pm
by SMFHacks
1 Replies
2931 Views
Last post February 08, 2008, 06:38:47 pm
by SMFHacks
7 Replies
6217 Views
Last post October 23, 2008, 09:52:36 pm
by SMFHacks
1 Replies
2868 Views
Last post April 26, 2009, 10:01:32 am
by SMFHacks
1 Replies
2684 Views
Last post May 22, 2015, 11:40:34 pm
by SMFHacks

+- Recent Topics

prettyurls - TroubleShooting.wiki by Rock Lee
October 10, 2019, 11:37:09 am

Some issues with adding and editing a listing by ajac63
October 07, 2019, 04:16:40 am

Problem update 1.1.21 to 2.0.15 by Rock Lee
October 06, 2019, 06:09:16 pm

[Mod]SMF 2.0.x PHP 7.2 Support by sah62
October 04, 2019, 01:46:00 pm

Ideas by shuban
October 03, 2019, 10:19:06 pm

How to space icons and multiple reacts? by shadav
October 03, 2019, 04:20:07 pm

PrettyUrls SEO Pro by Rock Lee
October 01, 2019, 09:09:38 am

How to get search preciser by SMFHacks
September 23, 2019, 10:09:56 am

How to AVOID SEO Hit when Implementing PrettyURLs by SMFHacks
September 12, 2019, 08:50:42 pm

theme by SMFHacks
September 12, 2019, 07:10:51 am

Powered by EzPortal