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Author Topic: No link?  (Read 10212 times)

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Offline Marshall

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No link?
« on: August 10, 2011, 01:09:46 pm »
Heya

I am having a problem which may be fairly common for you, not sure!

After doing a site restore the other day to a specific time point, some downloads on my download system pro are "invalid links", but some arnt. The ones that are unavailable seem completely randomly selected too. They are from a series of dates, new and old, from different people and different file names. What is even more strange is that when re-uploaded, they still don't work, but if I upload something else, it works. After changing the file name of the thing im uploading, it still does not work. It's very strange and I am not sure what is causing this.

Thanks,

Please check it out for yourself too if you wish: http://www.rw-trainsim.co.uk/ (registration needed).

Offline SMFHacks

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Re: No link?
« Reply #1 on: August 10, 2011, 01:11:57 pm »
Make sure you backup contained all the files in the downloads folder. That folder is where are all uploads are saved to by Downloads Pro
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Offline Marshall

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Re: No link?
« Reply #2 on: August 10, 2011, 01:27:57 pm »
I've found the correct filenames from the MySQL database and was able to find all the files, even when they are re-uploaded they don't work

Offline SMFHacks

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Re: No link?
« Reply #3 on: August 10, 2011, 01:37:51 pm »
Is it giving an error message if so what is the exact error message
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Offline Marshall

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Re: No link?
« Reply #4 on: August 10, 2011, 01:44:32 pm »
It comes up with the 500 error page

Offline SMFHacks

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Re: No link?
« Reply #5 on: August 10, 2011, 01:50:12 pm »
500 sounds like file permissions. Make sure file permissions set correctly on the downloads folder.
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Offline Marshall

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Re: No link?
« Reply #6 on: August 10, 2011, 01:53:00 pm »
what should they be set to?

Offline SMFHacks

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Re: No link?
« Reply #7 on: August 10, 2011, 01:55:10 pm »
I believe at least 755
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Offline Marshall

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Re: No link?
« Reply #8 on: August 10, 2011, 01:59:53 pm »
Ok thanks I'll set all to 755

Offline Marshall

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Re: No link?
« Reply #9 on: August 10, 2011, 02:08:05 pm »
Still no luck I'm afraid :( Some (the same ones as before) will not download

Offline Marshall

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Re: No link?
« Reply #10 on: August 10, 2011, 02:13:55 pm »
seems to be only ones with pictures added using the picture uploader that comes with download system pro, although some of the downloads with pictures are fine.

Offline SMFHacks

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Re: No link?
« Reply #11 on: August 11, 2011, 11:49:14 am »
If you have access to your server logs check your apache log when an error occurs to see if you can find more detail
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Offline Marshall

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Re: No link?
« Reply #12 on: August 24, 2011, 11:11:15 am »
Sorry about the delay in replying, I have found an error log and it shows just the following line when the error appears:

[Wed Aug 24 09:06:08 2011] [error] [client 82.8.66.254] Premature end of script headers: /home/matho3/public_html/rs-trainsim/forums/index.php

Then goes to 500 error script.

Thanks

Offline SMFHacks

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Re: No link?
« Reply #13 on: August 24, 2011, 11:34:46 am »
hmm that is one of the hardest ones to debug since there is no set answer to solving that one. Could be a whitespace in the file,permissions.
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Offline Marshall

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Re: No link?
« Reply #14 on: August 24, 2011, 03:08:56 pm »
You suggest I re-install the download system? Once un-installed I will go through every modified code and make sure it is all removed too.

 

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