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Author Topic: Only half done.  (Read 10421 times)

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Offline DenDen60

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Only half done.
« on: March 03, 2015, 07:44:18 am »
The system stop sending SMF newsletters around the halfway mark. How can I restart it?


Offline SMFHacks

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Re: Only half done.
« Reply #1 on: March 03, 2015, 08:15:54 am »
From the news and newsletters page?
What happened exactly?
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Offline DenDen60

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Re: Only half done.
« Reply #2 on: March 03, 2015, 10:21:23 am »
From the News and Newsletters link.

I can't really say what happened, because I did not stay on the "tab" the process was going on. When I came back there were no error message per se. I think there was a general message that the server took to much time to respond, but i did see the numbers go up in the "Tab" I was looking at the Report

Offline SMFHacks

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Re: Only half done.
« Reply #3 on: March 03, 2015, 01:44:26 pm »
Normally I would say just refresh that page it was on in order to continue where it last left off. That can happen if the server is processing too much stuff at one time.
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Offline DenDen60

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Re: Only half done.
« Reply #4 on: March 03, 2015, 02:10:23 pm »
Ok but I don't have access to that page anymore. :-(

Offline DenDen60

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Re: Only half done.
« Reply #5 on: March 03, 2015, 03:59:33 pm »
As I am learning this tool, I realize that when I click on LIST, I see the list of newsletters that were sent. When I click on one of the newsletter in that list , I see the emails that should have receive this newsletter.

So in the last emails where I had some problems it says that 0 email where sent in LIST. However, when I click on REPORTS. it says that 204 under SENT.

I imagine that it says "0" because it did not complete its task?

Offline DenDen60

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Re: Only half done.
« Reply #6 on: March 03, 2015, 07:48:42 pm »
Ok. I resent the message.

I did what you told me to do when there was a message. I refresh the page.

Here are my observations.

Although I have only 480 members, the system sent more then 761 emails.

I have stop refreshing the page because I realized when I went into the list and click on the newsletter that I was sending, there were 1463 emails. :-(

Also, it took more than 1 hour and 30 minutes to send these emails. Is this normal?



Offline SMFHacks

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Re: Only half done.
« Reply #7 on: March 03, 2015, 10:16:57 pm »
Ok will need to take a look. What settings did you do when you sent your newsletter?
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Offline DenDen60

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Re: Only half done.
« Reply #8 on: March 04, 2015, 06:09:03 am »
Settings? Beside unsubscribe to this mailing, I did not use any other settings.

Offline DenDen60

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Re: Only half done.
« Reply #9 on: March 06, 2015, 09:25:53 am »
Next week I will be sending my members the first newsletter. At that point I will have imported more then 8 000 members.

To make sure that everything goes well, Any best practices that I should follow to make sure that the newsletter is properly sent and completely delivered?

Also, I will personalize the newsletter with their username. I use a VPS service. How long will it take to process. Are their some  tweaks to my VPs that I should make to make for a faster delivery?

Thanks


Offline DenDen60

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Re: Only half done.
« Reply #10 on: March 10, 2015, 03:26:36 pm »
Any news on why the system would have stop sending emails?

I will be sending emails tonight.

Offline SMFHacks

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Re: Only half done.
« Reply #11 on: March 10, 2015, 04:12:36 pm »
I haven't had anytime to look into it.

If it stops halfway refresh the page.

Disable admin security as an option to as that may cause a timeout.
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Offline DenDen60

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Re: Only half done.
« Reply #12 on: March 10, 2015, 04:23:13 pm »
Ok Thanks.

Just to be able to compare, how long does it take to send 8500  newsletters of  1 1/2 page news with one logo, one or two really small pictures and maybe 5 or 6 links?

Is there something that I can do on the server side to make it faster?

Thanks

Offline SMFHacks

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Re: Only half done.
« Reply #13 on: March 10, 2015, 04:31:37 pm »
An hour for 8500 sounds about right since it only does small amount of emails per fresh.


The number of links/pictures doesn't matter.
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Offline DenDen60

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Re: Only half done.
« Reply #14 on: March 10, 2015, 04:49:15 pm »
Thank you.

 

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