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Author Topic: Customer can't find what to do...  (Read 233 times)

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Offline dan4ever

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Customer can't find what to do...
« on: February 04, 2019, 03:15:51 pm »
Hi

A customer has bought ads in 2 places but does not understand what to do next? In the database there is a place called "packageused" and it is set to 0. And he have payed.
There is also no manual for those who are stuck.
And I don't know, when I'm not shopping from myself ....

/Dan

Offline SMFHacks

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Re: Customer can't find what to do...
« Reply #1 on: February 04, 2019, 03:27:50 pm »
They would click Advertise in the menu. Then make sure they are logged in. Click on MyAds and then click add ad.
And then follow the ad creation steps.
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Offline dan4ever

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Re: Customer can't find what to do...
« Reply #2 on: February 04, 2019, 04:36:11 pm »
Ok, will tell him to try.

But if you want to renew?

/Dan

Offline SMFHacks

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Re: Customer can't find what to do...
« Reply #3 on: February 04, 2019, 04:47:38 pm »
Buy another ad?

Or you can setup ads that subscriptions. The ad stays as long as their is subscription.

They can always edit their ads as well.
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